Shipping Policy

All items are shipped via the U.S. Postal service either by Priority Mail or Express Priority Mail. Items with a purchase price over $200 will require a signature.

 Please email us if you wish to have items shipped outside the United States.

Return & Exchange Policy

Items made to order by Precious Metals Sudbury are non-refundable and non-returnable.


Deposits on Custom Designs are non-refundable and non-transferable.

If you have concerns, please contact us before purchasing the item. We can provide more information and pictures before you purchase a one-of-a-kind item made specifically for you.

In stock items (Ready to Ship) are typically returnable within 30 days of purchase for store credit only.

We do not offer refunds.

 By online appointment only till 4/8 due to Covid-19 closure

Text , email or book online

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